Support

Get Help

Email support@talonforge.io and we'll get back to you, usually within a few days.

Not Getting Alerts?

First, make sure notifications are turned on for Mage Alert in your phone's Settings app. Next, check your Quiet Hours in Mage Alert's Settings, because alerts that land during quiet hours are shifted rather than sent immediately.

Widget Not Updating on iPhone?

In your phone's Settings app, open Mage Alert and turn on Background App Refresh.

"Username Not Found"?

Enter your Splinterlands username exactly as it appears in the game. You never need a password or wallet.

Switching Accounts

Open Settings in Mage Alert and tap your username to change it. Your custom timers and settings stay the same.

New Phone or Reinstalled?

Your settings are saved on each device separately and don't sync between devices.

Manage or Cancel Pro

• iPhone: Settings app → your name → Subscriptions.
• Android: Google Play Store → your profile → Payments & subscriptions → Subscriptions.

Deleting the app doesn't cancel your subscription.

Restore a Purchase

Open Upgrade to Pro in Mage Alert and tap Restore Purchases.

Delete Your Data

In Mage Alert, open Settings and tap Delete My Data. For details, including what happens if you stop using the app, see Deleting your data in our Privacy Policy.

Is Mage Alert Official?

No. Mage Alert is an independent, community-made companion app. It isn't affiliated with Splinterlands.